Frequently Asked Questions
Find clear answers to common queries about our moving services, fees, and procedures. If your question isn't listed, please reach out directly.
Are packing services and supplies included?
Our standard moving rates include professional furniture protection, using heavy-duty blankets and shrink wrap, but do not include packing small personal items into boxes. To ensure your move stays on schedule, please have all small belongings boxed and sealed before our moving team arrived at your residence. Miscellaneous items that can't be packed into boxes like lamps or plants can be safely handled by our crew on-site.
What additional fees apply to local moves?
Our standard moving rates include professional furniture protection, using heavy-duty blankets and shrink wrap, but do not include packing small personal items into boxes. To ensure your move stays on schedule, please have all small belongings boxed and sealed before our moving team arrived at your residence. Miscellaneous items that can't be packed into boxes like lamps or plants can be safely handled by our crew on-site.
The primary addition to the hourly rate is 'Double Drive Time,' a mandatory regulation by the California Public Utilities Commission (CPUC). This state law requires all California movers to charge double the actual driving time between locations. This ensures transparency in travel costs and compensates our professional apartment movers for the total time spent in transit, including returning to the original location or our local dispatch center.
What is the minimum fee?
Our truck service requires a 3-hour minimum ($357) for 2-mover crews and a 4-hour minimum ($670) for 3-mover teams. For labor-only jobs without a truck, we offer a 2-hour minimum service starting at $297.
How long will my move take?
Typically, a one-bedroom apartment takes about 4 hours, while a two-bedroom move averages 5.5 hours. Timing depends on factors like inventory volume, walking distance to the truck, and elevator or stair access. Use our online Moving Cost Calculator for a precise estimate tailored to your San Jose or Bay Area apartment layout.
Do you offer furniture disassembly and reassembly?
Yes, our hourly rate covers full disassembly and reassembly with professional tools.
Do you provide boxes?
We provide specialized materials to protect large furniture and appliances, but we do not supply cardboard boxes. Please ensure all items are boxed and ready by your scheduled moving date.
How is my furniture protected during transit?
Our professional movers wrap all furniture pieces in heavy-duty blankets and secure them with shrink wrap inside your home to prevent any damage during transport.
Do you offer floor and carpet protection?
Every move includes floor runners for high-traffic paths. For complete, wall-to-wall surface protection beyond our standard runners, we recommend applying adhesive plastic film before we arrive.
Do you move in the rain and protect my items?
We operate in all non-severe weather. Our crew uses pads and shrink wrap to keep items dry while exiting your home, and we wipe everything down as it enters our truck or your new apartment.
Can clothes remain inside the dressers?
We recommend emptying drawers. The extra weight can stress the wood and damage the dresser frame.
What is the size of your trucks?
We use 17ft to 19ft box trucks designed specifically for apartment moving. This size fits a standard two-bedroom unit; larger homes may require a second trip or a larger crew setup.
When does the hourly billing start?
Billing begins the moment we arrive at your San Jose loading site and concludes once all gear is back on the truck.
Is your moving company licensed and insured?
Yes, we are fully licensed and insured. If your building management or HOA requires a Certificate of Insurance (COI), please request this at least 3 business days before your scheduled moving date.
Which payment methods do you accept?
We accept cash and all major credit cards. Please note there is a 5% processing fee for all card transactions.
Do you move upright or grand pianos?
We specialize in apartment moving and do not handle pianos or extremely heavy safes. We recommend hiring a dedicated piano specialist for these specific items.
How far in advance should I book?
We recommend booking at least two weeks out, though we often have same-week availability for last-minute movers.
What are my responsibilities as a client?
To maximize efficiency and lower costs, ensure all items are boxed, furniture is cleared, and loading zone parking is reserved. Being fully prepared helps our movers work much faster.
What is your service area range?
We pride ourselves on being leading Silicon Valley movers, but we offer long-distance rates for moves across California.
Do you handle residential homes and offices?
While we are experts in apartment moves, we frequently assist with single pieces, large estates, and corporate offices. Call us to verify if your specific job is a good fit.
Can I hire a three-person moving crew?
Absolutely. We recommend 3 or 4 movers for large jobs or homes with many stairs. Rates are $149/hr for 3 movers and $179/hr for 4 movers, both with a 4-hour minimum for the truck and team.
How can I reduce my total moving costs?
Pre-packing all boxes, disassembling beds yourself, and moving smaller items to a central ground-floor area before our arrival are the best ways to shorten the time and save on your hourly move.
Do you offer labor-only or local furniture pick-up?
Yes, we offer small-load services like loading containers, internal building moves, or local pickups within our service areas. These jobs typically fall under our 2-hour minimum of $297, including two professional movers and all necessary equipment. For labor-only jobs leaving our service area, protective supplies must be purchased separately.
How much does a studio apartment move cost?
Studio moves can typically be completed within our 3 hour minimum service of $357.
What is the average cost to move a 1-bedroom apartment?
Most 1-bedroom moves in the Bay Area take 4 hours using a team of two professional movers. The average cost typically comes up to around $476.
What is the price to move a 2-bedroom apartment move?
The average cost to move a 2 bedroom apartment is of $595. This type of move can be accomplished by a 2-men crew in about 5.5 hours.
How much does it cost to move a 3-bedroom apartment or townhouse?
Do you provide packing services or packing supplies?
Our standard moving rates include professional furniture protection, using heavy-duty blankets and shrink wrap, but do not include packing small personal items into boxes. To ensure your move stays on schedule, please have all small belongings boxed and sealed before our moving team arrived at your residence. Miscellaneous items that can't be packed into boxes like lamps or plants can be safely handled by our crew on-site.
Larger units often require a 3-mover crew to be cost-effective. This type of move will usually cost around $833, depending on the actual amount of items to be moved, driving distance, and other challenges involved such as stairs.
Do you provide packing services or packing supplies?
Our standard moving rates include professional furniture protection, using heavy-duty blankets and shrink wrap, but do not include packing small personal items into boxes. To ensure your move stays on schedule, please have all small belongings boxed and sealed before our moving team arrived at your residence. Miscellaneous items that can't be packed into boxes like lamps or plants can be safely handled by our crew on-site.
What additional fees apply to local moves?
The only addition to the hourly rate is 'Double Drive Time,' a mandatory regulation by the California Public Utilities Commission (CPUC). This state law requires all California movers to charge double the actual driving time between locations. This ensures transparency in travel costs and compensates our professional apartment movers for the total time spent in transit, including returning to the original location or our local dispatch center.
What is the minimum fee?
Our truck service requires a 3-hour minimum ($357) for 2-mover crews and a 4-hour minimum ($596) for 3-mover teams. For labor-only jobs without a truck, we offer a 2-hour minimum service starting at $297.
How long will my move take?
Typically, a one-bedroom apartment takes about 4 hours, while a two-bedroom move averages 5.5 hours. Timing depends on factors like inventory volume, walking distance to the truck, and elevator or stair access. Use our online Moving Cost Calculator for a precise estimate tailored to your Silicon Valley or Bay Area apartment layout.
Do you offer furniture disassembly and reassembly?
Yes, our hourly rate covers full disassembly and reassembly with professional tools.
Do you provide boxes?
We provide specialized materials to protect large furniture and appliances, but we do not supply cardboard boxes. Please ensure all items are boxed and ready by your scheduled moving date.
How is my furniture protected during transit?
Our professional movers wrap all furniture pieces in heavy-duty blankets and secure them with shrink wrap inside your home to prevent any damage during transport.
Do you offer floor and carpet protection?
Every move includes floor runners for high-traffic paths. For complete, wall-to-wall surface protection beyond our standard runners, we recommend applying adhesive plastic film before we arrive.
Do you move in the rain and protect my items?
We operate in all non-severe weather. Our crew uses pads and shrink wrap to keep items dry while exiting your home, and we wipe everything down as it enters our truck or your new apartment.
Can clothes remain inside the dressers?
We recommend emptying drawers. The extra weight can stress the wood and damage the dresser frame.
Can clothes remain inside the dressers?
We recommend emptying drawers. The extra weight can stress the wood and damage the dresser frame.
What is the size of your trucks?
We use 17ft to 19ft box trucks designed specifically for apartment moving. This size fits a standard two-bedroom unit; larger homes may require a second trip or a larger crew setup.
When does the hourly billing start?
Billing begins the moment we arrive at your loading site and concludes once all gear is back on the truck.
Is your moving company licensed and insured?
Yes, we are fully licensed and insured. If your building management or HOA requires a Certificate of Insurance (COI), please request this at least 3 business days before your scheduled moving date.
Which payment methods do you accept?
We accept cash and all major credit cards. Please note there is a 5% processing fee for all card transactions.
Do you move upright or grand pianos?
While we’d love to help with your apartment move, we cap our item weight at 300 lbs. For extremely heavy belongings like hot tubs, safes, or pianos, we recommend using a specialized moving company to ensure they are handled safely.
How far in advance should I book?
We recommend booking at least two weeks out, though we often have same-week availability for last-minute movers.
What are my responsibilities as a client?
To maximize efficiency and lower costs, ensure all items are boxed, furniture is cleared, and loading zone parking is reserved. Being fully prepared helps our movers work much faster.
What is your service area range?
We pride ourselves on being leading Silicon Valley movers, but we offer long-distance rates for moves across California.
Do you handle residential homes and offices?
While we are experts in apartment moves, we frequently assist with single pieces, large estates, and corporate offices. Call us to verify if your specific job is a good fit.
Can I hire a three-person moving crew?
Absolutely. We recommend 3 or 4 movers for large jobs or homes with many stairs. Rates are $149/hr for 3 movers and $179/hr for 4 movers, both with a 4-hour minimum for the truck and team.
Do you offer labor-only or local furniture pick-up?
Yes, we offer small-load services like loading containers, internal building moves, or local pickups within our service areas. These jobs typically fall under our 2-hour minimum of $297, including two professional movers and all necessary equipment. For labor-only jobs leaving our service area, protective supplies must be purchased separately.
How much does a studio apartment move cost?
Studio moves can typically be completed within our 3 hour minimum service of $357.
What is the average cost to move a 1-bedroom apartment?
A team of two professional movers can usually complete a one bedroom apartment move within a four hour timeframe. The average cost for this type of service is of $476.
What is the price to move a
2-bedroom apartment move?
The average cost to move a 2 bedroom apartment is of $595. This type of move can be accomplished by a 2-men crew in about 5.5 hours.
How much does it cost to move a 3-bedroom apartment or townhouse?
Larger units often require a 3-mover crew to be cost-effective. This type of move will usually cost around $833, depending on the actual amount of items to be moved, driving distance, and other challenges involved such as stairs.
Still Have Questions?
Need more details? Our team is here to create a moving plan tailored to you.
Try our online moving calculator for an accurate price estimate.